Nutley, NJ – Aug 4, 2008 – Alloy Software, Inc., a leading provider of IT service and asset management software solutions, today announced continued strong demand for its Alloy Navigator and Alloy Discovery products within the manufacturing industry. Manufacturing clients of all sizes are optimizing Alloy Navigator as an IT service desk solution with integrated asset management and the capability to audit computers, while other manufacturing clients are optimizing Alloy Discovery as a comprehensive audit tool. Alloy Software attributes its success within the manufacturing market to each product’s low cost, ease-of-use, flexibility, scalability, and customization capabilities.

Both products offer manufacturing customers a powerful suite of tools to standardize, simplify, and streamline IT operations. Leveraging industry best practices, Alloy Navigator enables manufacturing customers to automate their IT service management processes, including incident, problem, change, and configuration management. Meanwhile, Alloy Discovery provides the tools necessary for manufacturing organizations to configure, deploy, run computer audits, and analyze audit results.

“We selected Alloy Navigator for three main reasons – the user interface is simple and well-designed, the product is easily customizable, and the customer support is second to none,” explained Alex Oliva, IT Director at Makita USA. “With Alloy Navigator, we now have an optimal help desk system and most of our support issues are solved the same day, or within 24 hours.”

Manufacturing companies use Alloy Navigator to assist in the day-to-day operations of the IT department, which includes providing help desk support for software applications, printers, and workstation, while also supporting the technical needs of manufacturing managers, supervisors, and operators. Manufacturing companies who already have another help desk system in place, or whose IT management priorities require only audits of their computers, benefit greatly from Alloy Discovery. Alloy Discovery offers on-demand and scheduled audits of computer hardware and software inventory and provides a convenient interface for a wide array of system management tools, ranging from Telnet, SSH, and Remote Desktop to advanced remote management utilities, such as Sysinternals Troubleshooting Utilities.

A number of manufacturing companies (both domestic and abroad) are currently using the Alloy Navigator or the Alloy Discovery product. A few of these organizations include Makita USA, The D-J Group of Companies, Canam Steel Corporation, Ossur, and many more.

“Most manufacturing companies have multiple branches, with offices all across a certain state or even across the country,” explained Robert Josefs, Manager of Marketing and Sales at Alloy Software. “It is imperative for these organizations to have access to a reliable, easy-to-use, centralized help desk system to track and resolve support calls. In addition, for those manufacturing organizations that need to take control of their hardware and software inventory, Alloy Discovery is an ideal product as it offers an array of methods and strategies to carry out those tasks.”

Pricing and Availability

Alloy Software’s Alloy Navigator is priced per agent and audit node. Pricing for a three-user access license supporting 100 computer nodes is $3,845 (which includes maintenance). Pricing for 100 computer node license of Alloy Discovery is $795. For more information regarding pricing and availability, please visit www.alloy-software.com.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management, and network management software solutions that help organizations of all sizes automate IT operations. The company’s flagship solution, Alloy Navigator, is a comprehensive IT service management solution based on industry principles. It includes a centralized service desk environment with integrated asset management, configuration management, and change management tools. Used worldwide, Alloy Navigator helps service and support organizations optimize IT resources, improve productivity and financial processes, ensure software license compliance and reduce costs. The company’s Alloy Discovery product is a comprehensive network inventory software solution for administrators and IT service providers designed for small and medium-sized businesses. For more information contact Alloy Software at (973) 661-9700 or visit www.alloy-software.com.

Nutley, NJ – June 30, 2008 – Alloy Software, Inc., a leading provider of service and asset management software solutions, today announced it has been selected by Everything Channel as a CRN Emerging Tech vendor for its Alloy Navigator product. CRN’s Emerging Tech list captures companies that are delivering high margins for solution providers with innovative and easy-to-use technology that undercuts industry giants.

Alloy Navigator is the company’s flagship solution that provides a centralized service desk platform to proactively administer all aspects of IT service management. The product offers a powerful suite of tools to standardize, simplify, and streamline IT operations, and improve service delivery, including self-service. Leveraging industry best practices, Alloy Navigator enables organizations to automate incident, problem, change, configuration and service management.

According to the CRN Emerging Tech Survey, the top reasons solution providers add emerging technologies include, the technology is superior to other products in the market segment; the technology compliments a solution providers’ existing practice areas; emerging vendors provide better services opportunities; emerging vendors pay better attention to partners; emerging vendors offer higher margins, customers want alternative product choices; and emerging vendors have better joint marketing programs. In addition, 61 percent of solution providers surveyed plan to increase the number of emerging technology vendors they partner with in the next 12 months.

“New and innovative vendor partners can help spur profitable new ideas that solution providers can use to build revenue and customer loyalty, and the CRN Emerging Tech list is where solution providers go to find these vendors,” said Robert C. Demarzo, senior vice president and editorial director, Everything Channel.

Vendors who make the CRN Emerging Tech list must have an established solution provider program and formal guidelines for recruiting channel partners. They must demonstrate that its direct sales mix is trending down as evidenced by the company’s revenue history, a channel positive or channel neutral strategy for internal sales compensation, and not be a dominant market share player. Final selection to the Emerging Technology list was made at the discretion of the CRN editorial team after a review of the submitted information and conversations with current or targeted partners.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management, and network management software solutions that help organizations of all sizes automate IT operations. The company’s flagship solution, Alloy Navigator, is a comprehensive IT service management solution based on industry principles. It includes a centralized service desk environment with integrated asset management, configuration management, and change management tools. Used worldwide, Alloy Navigator helps service and support organizations optimize IT resources, improve productivity and financial processes, ensure software license compliance and reduce costs. The company’s Alloy Discovery product is a comprehensive network inventory software solution for administrators and IT service providers designed for small and medium-sized businesses. For more information contact Alloy Software at (973) 661-9700 or visit www.alloy-software.com.

About CRN

CRN provides solution providers and technology integrators with the crucial information and analysis they need to drive their company’s sales. As an advocate for and voice of the IT channel, solution providers turn to CRN first for immediate information. Celebrating its 25th year, CRN is the most trusted source for channel professionals. CRN can be found on the web at www.channelweb.com.

Everything Channel

Everything Channel, formerly CMP Channel, is the global leader in technology sales and serves as the one stop shop for the sales channel that drives 75 percent of technology sales throughout the world. IT suppliers and Solution Providers turn to Everything Channel to manage and accelerate their business. Everything Channel provides the answer to strategy and branding, online marketing, research/market intelligence, lead generation, branded and custom events, education and workflow tools targeted to those who buy and sell through the Channel. Everything Channel is a subsidiary of United Business Media (http://www.unitedbusinessmedia.com/), a global provider of news distribution and specialist information services with a market capitalization of more than $2.5 billion.

Targeting Small and Medium-sized Business Environments, Alloy Discovery is Easy-to-Use, Customizable and Offers Several Best-in-Class Features

Nutley, NJ – May 5, 2008 – Alloy Software, Inc., a leading provider of service and asset management software solutions, today announced a new, comprehensive network inventory solution for Windows, Linux, and Mac OS platforms – Alloy Discovery. Targeting small and medium-sized businesses as well as IT service providers, Alloy Discovery offers a broad range of features that allow users to take control of hardware and software inventory with an array of methods and strategies.

“The new Alloy Discovery product is the next generation version of our former Alloy Network Inventory solution, which provides flexible analysis of detailed computer and network inventory,” explained Vladimir Vinogradsky, President and CEO of Alloy Software. “Alloy Discovery offers the same easy-to-use, easy-to-deploy solution, but has new powerful enhancements such as support for Windows Vista and the ability to audit Linux and Mac OS platforms.”

Alloy Discovery provides the tools necessary for configuring, deploying, running audits and analyzing audit results. Available audit methods include an agent-less on-demand audit, login-script, scheduled task, and the portable audit for non-networked computers. Another significant feature is the user-friendly interface which displays network data in customizable grid format. Alloy Discovery allows users to print the audit results or export the data to Excel, XML, or HTML for reporting and publishing purposes.

Adding to the original design, Alloy Discovery includes the following features:

  • On-Demand Audit – Using this feature, users can remotely audit Windows workstations and servers for up-to-the-minute hardware and software information.
  • Linux and Mac Inventory – Users can schedule the audit of Linux and Mac computers in the form of “cron” jobs, a time-based scheduling service.
  • Data Analysis & Reporting – Flexible data filtering, grouping and sorting enables users to conveniently analyze and report on inventory data; with the point-and-click interface of the advanced filter, users can create complex filtering criteria to achieve the desired level of detail.
  • Data Export – Export inventory results to XML or Excel; users can then easily import the data into all types of databases, or integrate with third-party tools.
  • Web Publishing – Enables users to access inventory data from the convenience of a web browser; export audit snapshots in the form of interactive, drill-down HTML pages, ready for publishing on an Intranet.
  • Snapshot Pruning – Automatically removes and archives obsolete audit snapshots from the inventory repository resulting from computers no longer being audited.

The D-J Group of Companies – an organization specializing in Machining, Sheet Metal, Assembly, Composite, Extrusions, Hot Forming, and Engineering – is currently in the process of upgrading its existing Alloy Network Inventory solution to the new Alloy Discovery product.

“We originally implemented the Alloy Network Inventory product to monitor computer hardware and software usage,” explained Mike Bursack, IT Manager at The D-J Group of Companies. “The product is an extremely useful tool for auditing software usage to see if anything undesirable has been installed on our system. We’re also able to convert the data to Excel and create any types of reports that we want, making the product’s flexibility one of its best functions. We are excited to implement the new Alloy Discovery product to take full advantage of the latest features and functionality.”

Alloy Discovery‘s flexible deployment is a key benefit over many competitive products. The solution offers multiple configuration options for its audit agents to support a wide array of deployment scenarios including single- and multi-domain networks, workgroup networks, remote (WAN) sites and isolated networks, and standalone computers. Additional benefits of the product include the ability to manage inventory changes proactively, streamline inventory reporting, integrate inventory data with existing systems and processes, improve the effectiveness of a service desk by facilitating the troubleshooting of hardware and software issues, and much more.

Available now, Alloy Discovery is priced per audit node. Pricing for 100 computer node license is $795. Additional computer nodes can be purchased at $3 each. More information regarding Alloy Discovery can be obtained at www.alloy-software.com.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management, and network management software solutions that help organizations of all sizes automate IT operations. The company’s flagship solution, Alloy Navigator, is a comprehensive IT service management solution based on industry principles. It includes a centralized service desk environment with integrated asset management, configuration management, and change management tools. Used worldwide, Alloy Navigator helps service and support organizations optimize IT resources, improve productivity and financial processes, ensure software license compliance and reduce costs. The company’s Alloy Discovery product is a comprehensive network inventory software solution for administrators and IT service providers designed for small and medium-sized businesses. For more information contact Alloy Software at (973) 661-9700 or visit www.alloy-software.com.

University Cites Alloy Navigator’s Performance, Ease-of-Use and Affordable Cost of Ownership as Top Reasons for Selecting the Award-Winning Product

Nutley, NJ – February 25, 2008 – Alloy Software, Inc., a leading provider of service and asset management software solutions, today announced that the University of Pittsburgh has selected Alloy Navigator to manage IT support across multiple departments. Through its Financial Information Systems (FIS) department, the University of Pittsburgh provides technical support and delivery to the business and financial areas of the University. FIS handles approximately 500 support requests per month, including any issues related to help desk, desktop and mobile computing, network services and application development.

As Alloy Software’s flagship product, Alloy Navigator provides a centralized service desk platform to proactively administer all aspects of IT service management. It offers a powerful suite of tools to standardize, simplify, and streamline IT operations, and improve service delivery, including self-service. Leveraging industry best practices, Alloy Navigator also enables organizations to automate incident, problem, change, configuration, and service management.

The University of Pittsburgh began their search for a new service desk solution when its support process began to mature, and the FIS team was limited by the information that could be stored on their previous, homegrown system. They sought a product that was easy-to-use, one that adhered to ITIL standards, and one that was easily customizable within its IT environment. The University of Pittsburgh selected Alloy Navigator in 2006.

“Other solutions that we evaluated were either too expensive or inflexible to suit our needs,” explained John Duska, Director of Technical Services and Information Security Officer for the FIS department at the University of Pittsburgh. “Alloy Navigator gave us the ability to combine all of our service and support processes in one system with a common database. The capability to easily link incidents, problems, changes, and configuration items is a key advantage of Alloy Navigator.”

For the FIS department at the University of Pittsburgh, Alloy Navigator has evolved into its central management system for all service and support needs. The department utilizes Alloy Navigator as its help desk system, computer and network inventory system, change management database, software licensing system, internal and external knowledge-base and self-service portal, as well as its main SLA (Service Level Agreement) compliance and reporting tool.

“Since deploying Alloy Navigator, the most valuable benefit of the product is having the ability to centralize all service and support processes into one database,” said Mr. Duska. “By combining incident, problem, change and configuration data, we can now manage our support operations much more efficiently. In implementing Alloy Navigator, we were also able to eliminate our proprietary systems that handled these processes individually and were becoming too costly to maintain.”

“The FIS department at The University of Pittsburgh represents a typical Alloy Software customer in the sense that they can use the Alloy Navigator product to handle many different business processes,” said Johnny Martinez, Senior Implementation Specialist at Alloy Software. “The product provides the depth to handle a variety of business needs, at a very affordable price and with an easy- to-use system. The customization capabilities also allow customers to tailor the product to their exact desire.”

About the University of Pittsburgh and Financial Information Systems

Founded in 1787, the University of Pittsburgh is a leader in education, a pioneer in research, and a partner in regional development. Through its Financial Information Systems (FIS) department, the University of Pittsburgh provides technical support and delivery to the business and financial areas of the University. With 27 employees, FIS’s technical staff provides innovative solutions through the strategic use of people, processes and technology for business advancement and cost savings. To support the University’s mission of teaching, research and service, FIS is responsible for providing resources to manage projects, design processes, develop IT standards, implement and maintain systems, protect assets, secure information, analyze data, establish audit controls, and implement policies.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management, and network management software solutions that help organizations of all sizes automate IT operations. The company’s flagship solution, Alloy Navigator, is a comprehensive IT service management solution based on industry principles. It includes a centralized service desk environment with integrated asset management, configuration management, and change management tools. Used worldwide, Alloy Navigator helps service and support organizations optimize IT resources, improve productivity and financial processes, ensure software license compliance and reduce costs. For more information contact Alloy Software at (973) 661-9700 or visit www.alloy-software.com.

Growth Stimulated by Increased Demand for Alloy Navigator Product, New Client Engagements, and Global Channel Expansion

Nutley, NJ – January 15, 2008 – Alloy Software, Inc., a leading provider of service and asset management software solutions, today announced that it achieved strong overall corporate growth in 2007. The company saw a double-digit percentage growth in revenue during the 12-month period ending in December 2007. Key drivers for this growth included an increase in demand for the company’s flagship Alloy Navigator product, a range of new client engagements, and an increase in worldwide presence via Alloy’s reseller program.

Alloy Software’s growth reflects Alloy Navigator’s ability to provide customers with a centralized service desk platform to proactively administer all aspects of IT service management. In 2007, Alloy extended its offering with new product features, new capabilities, expanded integrations and an improved support portal. With the release of Alloy Navigator 5.3 in June, Alloy introduced new features such as improved Web performance using AJAX (Asynchronous JavaScript and XML), canned reports, enterprise licensing, improved security, improved support for drag-and-drop operations, more detailed e-mail notifications, and various usability improvements.

Other key drivers for Alloy Software’s 2007 growth included continued business with existing customers and increased customer adoption of Alloy Navigator across a variety of industries and vertical markets such as education, healthcare and manufacturing. New customers in 2007 included University of Central Florida, Makita USA, Inc., United Capital Markets, Inc., University of Pittsburgh – Drug Discovery Institute, Transcontinental Inc., Tower Bank, Atrium Staffing, OfficeCare LLC, EMCON Technologies, Waterloo Public Library, Innovation Place, Ossur, and Pan Pacific Hotels and Resorts.

“In 2007, Alloy Software witnessed extraordinary growth both internally – with a new office move and an expanded support staff – and externally through our increased client engagements,” said Vladimir Vinogradsky, President and CEO at Alloy Software. “It was a record-breaking year and we are pleased to see such strong demand in the market for our products and services. We will continue to provide top notch support that our customers have come to expect, as they are the primary reason for our company’s success.”

In addition to new client engagements and the release of Alloy Navigator 5.2 and 5.3, 2007 was a year marked with industry accolades, awards and recognition for Alloy Software. In October, Alloy was ranked on the 25th Annual Software 500 list, which recognizes the world’s foremost software and service providers. Two months later, in December, Alloy Software was presented with a 2007 Product of the Year Award from Customer Interaction Solutions Magazine. The award recognizes organizations for outstanding innovation, and honors them for their commitment to quality and excellence.

In 2007, Alloy Software witnessed more extensive multi-site implementations for its products within small and medium-sized businesses, including some of the most recognizable brand names in North America. Increased adoption of Alloy Navigator within key vertical markets also contributed to the company’s growth. In addition, Alloy’s presence across the globe is even greater as the company continued to strengthen its reseller program in 2007. Alloy products are distributed throughout the United Kingdom, Australia, Denmark, Italy, Poland, Russia and the United Arab Emirates.

“Based on our 2007 growth, we are extremely excited to see how this year develops for our company,” said Paul Ille, Director of Technical Services at Alloy Software. “We have a number of unique plans in the pipeline for 2008, and we believe that it will be a record year once again.”

Alloy Software 2007 Highlights:

  • Alloy Navigator 5.2 release (February)
  • Alloy Navigator 5.3 release (June)
  • Enterprise Licensing Structure released (June)
  • Named to Software 500 list from Software Magazine (October)
  • Won Product of the Year Award from Customer Interaction Solutions Magazine (December)

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management, and network management software solutions that help organizations of all sizes automate IT operations. The company’s flagship solution, Alloy Navigator, is a comprehensive IT service management solution based on industry principles. It includes a centralized service desk environment with integrated asset management, configuration management, and change management tools. Used worldwide, Alloy Navigator helps service and support organizations optimize IT resources, improve productivity and financial processes, ensure software license compliance and reduce costs. For more information contact Alloy Software at (973) 661-9700 or www.alloy-software.com.