In August of 2011, our Alloy Navigator 6 solution was named the winner in the “Asset Management” category for the prestigious Golden Bridge Awards. With more than 40 judges from a broad spectrum of industry voices around the world participating we couldn’t be more proud of this accomplishment.

“It is an honor for our flagship solution, Alloy Navigator, to be recognized as a winner for this valued industry and peer business award,” explained Vladimir Vinogradsky, President and CEO at Alloy Software.

Alloy Navigator is an IT Service Management solution designed and built with industry best practices and real world customers in mind. Alloy Navigator 6, centered around a powerful business process automation engine, equips you with the tools to streamline and improve the efficiency of IT operations, including Incident and Problem Management, Service Level Management, IT Asset Management, Change Management, Knowledge Management, Organization and Contact Management, and more.

Targeted for medium and large business environments, it offers an intuitive, comprehensive, easy‐to‐use approach to managing the Service Desk, IT assets, task assignments, and other routine activities in modern IT departments.

 

Today Alloy Software announces the immediate availability of the latest release of Alloy Navigator 6 Enterprise Suite.

Nutley, New Jersey – 1st April, 2011

Version 6.1.1 is a maintenance release, and it provides several enhancements and fixes for the issues identified in the previous 6.1.0 version. Here is a list of some of the changes in version 6.1.1:

  • Spellchecking in Various Languages
    Both Alloy Navigator 6 and Alloy Discovery 6 enable you to supplement the predefined American English dictionary with custom spell checking dictionaries for other languages.
  • Standalone Reporting Module for Alloy Discovery 6
    Alloy Discovery 6 includes the Standalone Reporting Module for generating reports from the command line or in a background job, which allows you to automatically generate your inventory reports without starting the Alloy Discovery Main Console.
  • Encrypted Connection Information
    The database connections strings for the Technician Web Portal and Self-Service Portal are now stored in an encrypted form for improved security.
  • Enhanced Web Portal Performance
    Version 6.1.1 improves the overall performance of the Technician Web Portal and Self-Service Portal.
  • Many Other Enhancements
    Version 6.1.1 features numeruous performance improvements and fixes affecting Software Asset Management, Recurrent Tickets, E-mail Notifications, Self-Service Portal, and other product areas.

Customers with a current Software Maintenance plan can download the update from the Alloy Support Portal.

 

In this issue:

Product News

  • Alloy Navigator 6.1 Suite Just Launched
  • Alloy Discovery 6 to Launch Early 2011

Voice of Support

  • Questions and Answers

Company News

  • Alloy Software 2010 Recap

Reseller Corner

  • Reseller Spotlight
  • Top Resellers in 2010

Getting Involved

  • User Community
  • Public Relations

Download the Newsletter in PDF format: December 2010 Newsletter

In this issue:

Product News

  • Alloy Navigator 6 Officially Released

Voice of Support

  • Product JumpStart Program

Company News

  • 2010 CRM Excellence Award

Reseller Corner

  • Qualifying your Customer

Getting Involved

  • User Community
  • Public Relations

Download the Newsletter in PDF format: May 2010 Newsletter

In this issue:

Product News

  • Alloy Navigator 6.0 to Launch February 2010

Voice of Support

  • Product Q&A

Getting Involved

  • User Community
  • Public Relations

Company News

  • Alloy Software 2009 Recap

Reseller Corner

  • Reseller Hosted Webinars
  • Reseller Spotlight

Download the Newsletter in PDF format: January 2010 Newsletter