Alloy Navigator successfully debuts on G2 Crowd in multiple categories

Bloomfield, NJ – February 6th, 2020 — Alloy Navigator, an all-in-one ITSM and ITAM platform that features a Service Desk, Workflow automation, and Asset Management, has been recognized as a High Performer for “Service Desk Software” and “IT Asset Management Software” by the G2’s Winter 2020 Report.

G2 Crowd is a business product review and ranking platform for verified users to share experiences, thoughts, and feedback on various services and technology. Rankings are based on how likely users are to recommend the service to others, satisfaction of users and the popularity of the product.

“The fact that this acknowledgement is based solely on glowing customer reviews makes it extra special for us. “, said Paul Ille, Director of Sales and Services at Alloy Software. “Nothing could be more important than receiving recognition directly from people who enjoy using our software.”

About Alloy Navigator

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that helps users to maximize the efficiency of their IT operations and reduce costs. It covers all primary IT disciplines ranging from Service Desk, Asset and Software Asset Management to major ITIL-driven processes. Alloy Navigator is geared toward small, medium and enterprise businesses that strive to achieve the highest levels of productivity and customer satisfaction.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in North America and has received many accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.

For more information

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Media Contact

Ivan Samoylov
Alloy Software
973.661.9700 x7212
ivans@alloysoftware.com

Alloy Software is proud to announce the immediate availability of Alloy Navigator Express 8.5.

This upgrade offers many new features and enhancements:

  • Zapier integration
  • API enhancements
  • New mobile app for technicians supporting native push notifications
  • Greatly improved Web Portal
  • and many more!

For detailed information about the features and improvements in this release, please see the Release Notes document posted on the Alloy Support Portal.

Customers with a current Software Maintenance plan can download the update from the Alloy Support Portal.

Alloy Software is proud to announce the immediate availability of Alloy Navigator Enterprise 8.5. This minor upgrade offers numerous new features and improvements based on direct feedback from our customers. For detailed information about the features and improvements in this release, please see the Release Notes document posted on the Alloy Support Portal

Customers with a current Software Maintenance plan can download the update from the Alloy Support Portal.

Helps IT organizations enhance workflow capabilities with 1500+ applications

Bloomfield, NJ – Jan 2, 2020 — Alloy Software today announced integration of Alloy Navigator, its comprehensive ITAM/ITSM solution, with Zapier, a cloud-based intermediary service that helps customers connect applications and build complex workflows spanning multiple business systems. 

By leveraging API capabilities in Zapier environment Alloy Navigator now can seamlessly connect and collaborate with over 1,500 of other business applications currently available in Zapier’s catalog. This allows for raising Service Desk tickets directly from server monitoring software, such as AWS CloudWatch Alarm, or automatically creating Trello cards once change requests in Alloy Navigator get approved for implementation. 

“Creating traditional integrations between applications can be developer-intensive, time consuming, and expensive,” explained Vladimir Vinogradsky, CEO of Alloy Software. “Zapier solves this problem by providing a simple and intuitive web interface for building data flows like Lego models. Neither intimate knowledge of a product’s internals nor coding experience is required. Now users can connect Alloy Navigator with just a few clicks to tools and platforms like Google Apps, GoToMeeting, various chat apps, or any other of hundreds of cloud services to do things that previously didn’t seem possible.”   

About Zapier 

Zapier is an online automation tool that allows users to connect many popular web apps, such as Gmail, MailChimp, LiveChat, and Trello. Zapier can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration. It is so easy that anyone can build their own app workflows with just a few clicks. 

About Alloy Navigator

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that helps users maximize the efficiency of their IT operations and reduce costs. It covers all primary IT disciplines ranging from Service Desk, Asset and Software Asset Management to major ITIL-driven processes. Alloy Navigator is geared toward small, medium and enterprise businesses who strive to achieve the highest levels of productivity and customer satisfaction.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in North America and has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.

For more information:

###

Media Contact

Ivan Samoylov
Alloy Software
973.661.9700 x7212
ivans@alloysoftware.com

Alloy Software released a new cumulative update for the Alloy Audit Tools. Alloy Audit Tools is a package of various tools and components used by Alloy Discovery and Alloy Navigator product families to audit computers and work with audit snapshots.

This update adds detection of macOS Catalina and correctly retrieves installation keys and serial numbers for the latest versions of Microsoft Windows 10 (LTSC) and Visio 2019, among other improvements. A detailed list of changes in this version is available in the Release Notes document available on the Support Portal.

Target Products

This update applies to the following Alloy Software products:

  • Alloy Navigator Enterprise 7 and 8
  • Alloy Discovery Enterprise 7 and 8
  • Alloy Navigator Express 7 and 8
  • Alloy Discovery Express 7 and 8

Availability

This update is available for download from the Alloy Software Support Portal to customers with a current Software Maintenance & Support plan.