Top 20 Most Popular ITSM Software Report

Capterra again places Alloy Navigator among the most widely used solutions in the ITSM space

Bloomfield, NJ – April 15, 2019 – Alloy Software’s IT Service Management solution, Alloy Navigator, has been named as a 2019 Top 20 Most Popular ITSM Software by Capterra, a leading online resource for business software buyers powered by Gartner Digital Markets. This marks the second distinction that Alloy Navigator has earned from Capterra in the ITSM Software category.

The Top 20 Most Popular ITSM Software Report is an independent assessment that evaluates a products customer base, number of active users and social presence to determine a listing of market leaders in the ITSM space whom offer the most widely adopted solutions. The methodology behind the creation of this report can be found here.

Alloy Navigator has also garnered recognition among prominent IT solutions in multiple reports published by Gartner companies earlier this year. GetApp recently selected Alloy Navigator as a Category Leader of IT Service Management solutions in its first 2019 Quarterly ranking. Software Advice also recognized Alloy Navigator as a FrontRunner for IT Help Desk software and was represented among top-rated solutions in the FrontRunners quadrant.

  • Read GetApp’s IT Service Management (ITSM) Category Leaders Q1 2019 ranking here.
  • ​See Software Advice’s FrontRunners Quadrant for IT Help Desk Software here.

“At Alloy Software, we work hard to provide our customers with products that strike the perfect balance between functionality, performance and affordability,” said Ivan Samoylov, CTO of Alloy Software. “It’s exciting to be recognized for helping IT professionals achieve the highest levels of service quality possible.”

  • Capterra’s 2019 Top 20 Most Popular ITSM Software report can be found here.

About Alloy Navigator

Alloy Navigator is an all-inclusive IT Help Desk solution that helps users maximize the efficiency of their IT operations and reduce costs. This product also covers major IT disciplines ranging from Service Desk, IT Service, Asset and Software Asset Management to major ITIL-driven processes. Alloy Navigator is geared toward small, medium and enterprise businesses who strive to achieve the highest levels of productivity.

About Alloy Software

Established in 2002, Alloy Software Inc. is a leading provider of Service Desk, Asset Management and Network Inventory solutions that help organizations of all sizes automate their IT operations and deliver high quality service. Alloy Software serves companies worldwide in several diverse industries including finance, healthcare, education, technology, public sector, retail, manufacturing and more.

About Capterra

Capterra is the leading online resource for business software buyers. Founded in 1999, Capterra features validated user reviews and independent research across hundreds of software categories. From Accounting to Yoga Studio Management, Capterra covers it all. Each month, Capterra helps more than three million buyers find the right software. Capterra is a Gartner company. For more information, visit capterra.com.

For More Information:

Contact:

Jonathan Cotto
Digital Marketing Manager
Alloy Software
973.661.9777 ext.7214
jcotto@alloysoftware.com