Latest version of integrated Help Desk and Asset Management solution includes enhanced HTML tools, Software License Compliance Management, Google Chromebook integration and more.
Bloomfield, NJ – December 6th 2017 – Alloy Software, a leading provider of IT service and asset management solutions, is proud to announce the release of Alloy Navigator Express version 8. This major upgrade focuses on delivering new levels of usability, performance and security that IT organizations demand today from a Help Desk and Asset Management solution. New features in Alloy Navigator Express 8 include:
Communicate with Style
Generate eye-catching, professional looking communications by leveraging new HTML tools aimed at helping you communicate with style and efficiency. Rich-text formatting and inline image support provide you with the ability to thoroughly document issues and illustrate solutions, ensuring your users and team members communicate productively.
Track your Chromebooks
Alloy Navigator Express 8 leverages Google API to extract Chromebook data and incorporate it throughout Alloy Navigator’s workflow. Now you can collect and report on inventory data, and perform system management tasks on Chrome devices. This integration provides you with conveniently consolidated view of your entire Windows, Mac, Linux, and Chromebook computers, as well as mobile and other networked devices providing even more comprehensive asset management capabilities.
Go Mobile with Physical Inventory
The new mobile barcode scanner application for Android phones and tablets provides technicians with the ability to quickly identify assets using barcode tags and perform physical inventory from a mobile device.
Receive up to the minute updates
Stay on top of your tickets, work orders, and other objects with the new live data views. Now you can see changes from other users without having to reload the data or wait for the next refresh cycle. Updated information arrives to your screen in the background, transparently to users, and what is most amazing, with virtually zero impact on performance!
Change Your Processes on the Fly
Customizing the business logic is now easier than ever! Workflow Parameters can be easily adjusted to change various aspects of your workflow from a single screen.
Store Passwords Securely
Now you can safely store sensitive data, such as login credentials and account details. This information can remain visible only to the workflow engine while appearing as a series of asterisks on the screen.
Ensure Users are Compliant
Version 8 adds the ability to manage and track compliance for named user licenses. This license type indicates that the corresponding software product can be installed on multiple systems and the license remains compliant as long as only the specific person uses the software.
Quick Reporting from the Web
Now Web Portal users can export data from grid views into various formats, such as CSV, RTF, Excel, and PDF.
Alloy Navigator Express 8 is immediately available for evaluation and purchase. Customers with a current Software Maintenance & Support plan should contact our sales team for assistance with the upgrade.
About Alloy Software
Established in 2002, Alloy Software is a leading provider of Service Management, Asset Management and Network Inventory software solutions that help organizations of all sizes automate IT operations. A privately held company, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades from the Stevie Awards for Sales & Customer Service, Golden Bridge Awards and Best Products Awards, among others. For additional information, visit www.alloy-software.com.