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Help Desk • Asset Management • Network Inventory • Software Licensing Compliance
Products
Alloy Software® products are designed to help your organization better manage its existing IT environments, and streamline internal and external service and support processes to maximize overall efficiency and reduce costs.
Service Management and Asset Management
Alloy Navigator® is a comprehensive, integrated IT Service Management solution based on ITIL principles. Alloy Navigator offers a perfect blend of IT Service Support, Configuration Management, and Change Management, all consolidated into a single seamless solution, focused on streamlining IT service processes and effectively managing the complete IT life cycle.
- Incident and Problem Management
- Knowledge Management
- Organization and Contact Management
- Task and Workflow Automation
- Service Level Management
Help Desk and Asset Management
Alloy Navigator Express™ is the ultimate Help Desk and Asset Management solution for Small Businesses offering everything you need to manage your help desk tickets and hardware/software inventory in a simple, intuitive way.
- Help Desk Ticketing
- Asset Management
- Knowledge Management
- On-Demand Audit
Network Inventory
Alloy Discovery® (formerly known as Alloy Network Inventory™) is a budget-friendly and easy-to-deploy Network Inventory Solution that provides accurate and up-to-date information for every computer on your network.
- Quick and easy deployment
- Agentless and agent-based audit
- Audit networked and standalone computers
- Fast and detailed hardware and software inventory
- Flexible data analysis
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