Alloy Software® Receives 2009 Product of the Year Award Presented by Customer Interaction Solutions® Magazine

17 March 2010

Alloy Navigator® Honored for Exceptional Innovation for Third Consecutive Year

Nutley, NJ (Mar 17, 2010) – Alloy Software, Inc., a leading provider of service and asset management software, today announced that its flagship product – Alloy Navigator – has received a 2009 Product of the Year Award from Customer Interaction Solutions magazine – the leading publication covering CRM, call centers and teleservices since 1982. For the third consecutive year, Alloy Software has been honored by the publication for its exceptional innovation and superior product capabilities.

Alloy Navigator is a comprehensive, integrated IT infrastructure management solution based on industry best practices. Targeted for medium and large business environments, Alloy Navigator offers an intuitive, comprehensive, easy-to-use approach to managing the Service Desk, IT assets, task assignments, and other routine activities in modern IT departments.

“It is a significant achievement to win a product of the year award for three consecutive years,” said Vladimir Vinogradsky, President and CEO at Alloy Software. “This award exemplifies that we have provided the market with a product that is state-of-the-art, and one which continues to evolve to meet the needs of our clients. The award is also a testament to the hard work and dedication of the entire Alloy Software staff.”

“I am pleased to honor Alloy Software for its hard work and success,” said Rich Tehrani, CEO at Technology Marketing Corporation (TMC®). “Alloy Navigator has demonstrated excellence in contact center technologies as well as providing ROI for the companies that use them. For 12 years, Customer Interaction Solutions magazine has been honoring innovative companies for their contributions in advancing technologies and application refinements.”

For more information about the Customer Interaction Solutions' 2009 Product of the Year Awards, please visit www.tmcnet.com.

About Customer Interaction Solutions

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com for more information.

About Alloy Software:

Established in 2002, Alloy Software is a leading provider of service management, asset management, and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades such as the Software 500 and Product of The Year awards from industry publications. For more information contact Alloy Software at (973) 661-9700 or visit www.alloy-software.com.

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