Alloy Software® Announces Strong Growth in 2009; Named Among the Fastest-Growing Private Companies for Second Consecutive Year

11 January 2010

Growth Stimulated by Increased Demand for Service and Asset Management Solutions, New Client Engagements, and Strengthening of Partner Program

Nutley, NJ (January 11, 2010) – Alloy Software, Inc., a leading provider of service and asset management software, today announced it has achieved strong overall corporate growth in 2009. The company saw a significant growth in customer engagements during the 12-month period ending in December 2009. Key drivers for this growth included a range of new and improved services, an increase in demand for the company’s Alloy Navigator® and Alloy Discovery® products, and the addition of new partners to strengthen the company’s reseller program.

Alloy Software’s growth reflects the strong demand for the company’s flagship product – Alloy Navigator – an enterprise-level service and asset management suite based on ITIL principles. In 2009, Alloy Software launched the express version of its flagship product, which targets small and medium business environments. Alloy Navigator Express offers an intuitive, easy-to-use approach in managing help desk, hardware and software assets. Alloy Software also saw an increase in demand for its Alloy Discovery product – a budget-friendly network inventory solution that provides accurate and up-to-date information for every networked computer.

Other key drivers for Alloy Software's 2009 growth included continued business with existing customers and increased customer adoption of Alloy Navigator and Alloy Discovery across a variety of industries and vertical markets such as education, healthcare and manufacturing. New customers in 2009 included Amerisafe, Inc., Denver Community Federal Credit Union, American Mortgage Service Company, Regina Catholic Schools, The Collinson Group, Integware, MSB Technologies, Burnet County (Texas), Insound Medical, and many more.

“During a time when most companies are simply looking to survive, we have experienced significant growth,” said Vladimir Vinogradsky, President and CEO at Alloy Software. “This growth reflects the strengths and benefits of our product line, and a price point that is lower than most of our competitors. In addition, the partnerships that we have created in 2009 with companies such as The Winvale Group, HelpdeskSoftware Europe, ATM Bilgisayar, Softmart Solutions and BMC Company LTD have really reinforced our business initiatives going into 2010.”

In addition to increased client engagements, product enhancements and new partnerships, Alloy Software improved its service offerings in 2009 as well. The company’s JumpStart program – launched in 2008 – is a free service available to all prospective customers during the evaluation stage of one of the company’s products. The JumpStart program is designed to get new customers up-and-running with Alloy’s products quickly and easily. The program improves the overall customer experience by solidifying relationships between clients and the Alloy Software technical support team. In addition to enhancing this program, Alloy Software redesigned its Beta Program to make it more structured, and formalized its professional service offerings.

In addition to increased client engagements, product enhancements and new partnerships, Alloy Software improved its service offerings in 2009 as well. The company’s JumpStart program – launched in 2008 – is a free service available to all prospective customers during the evaluation stage of one of the company’s products. The JumpStart program is designed to get new customers up-and-running with Alloy’s products quickly and easily. The program improves the overall customer experience by solidifying relationships between clients and the Alloy Software technical support team. In addition to enhancing this program, Alloy Software redesigned its Beta Program to make it more structured, and formalized its professional service offerings.

Alloy Software 2009 Highlights:

  • Alloy wins 2009 CRM Excellence Award (March)
  • Alloy Navigator Express is launched (March)
  • Alloy Navigator Express Nominated as Finalist for American Business Awards (May)
  • Alloy Software named a 2009 CRN Emerging Tech Vendor (June)
  • Alloy named one of the fastest-growing private companies in America by Inc. Magazine (August)
  • Alloy Software reaches the 5,000 customer mark (September)

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades such as the Software 500 and Product of The Year awards from industry publications. For more information contact Alloy Software at (973) 661-9700 or visit www.alloy-software.com.

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