Alloy Software Offers Track-It! Customers a Migration Path to a Comprehensive IT Service Desk Management Alternative

30 October 2007

Nutley, NJ (October 30, 2007) – Alloy Software, Inc., a leading provider of service and asset management software solutions, today announced a competitive migration program for organizations that are currently utilizing Track-It! and other service desk software. This program allows companies to take advantage of a discount incentive for switching to Alloy Navigator IT service desk management platform from their current software, and quickly and efficiently transition their entire deployment. Depending on the depth of implementation, Alloy Software's technical support team can assist customers that use a service support solution from competing organizations - to deploy Alloy Navigator in as little as one business day.

Alloy Navigator helps service and support organizations optimize IT resources, improve productivity, streamline business processes, ensure software license compliance and reduce costs. Used by thousands of small and medium-size businesses worldwide, Alloy Navigator is a comprehensive IT service management solution that combines a centralized service desk environment with integrated asset, configuration and change management tools.

This migration program is designed for customers that have outgrown their current implementation and want to explore other IT service desk management options before renewing support on their current license or upgrading to the next version. Prospective customers can also trial Alloy Software's free 30-day evaluation and fully understand the benefits of the solution through interactive product webinars.

ExponentHR, a provider of real-time access to payroll, HR and benefits information for managers and employees, selected Alloy Navigator to automate its IT Change Management and help desk operations. Misha Vyazmensky, Director of IT at ExponentHR, knew from past experiences that other solutions were too costly and did not offer the same depth of functionality that Alloy Navigator provided.

"We needed a product that was customizable and one that would continuously scale as we grew, without having to worry about investing a lot of time and money into the solution," explained Vyazmensky. "We made the switch to Alloy Navigator after reviewing the product and recognizing its price point was significantly less than any of its competitors. Also, Alloy Navigator's Change Management module was far more superior than our previous solution."

"Alloy Navigator offers significant advantages over its competitors' products, and is priced at a fraction of the cost of Track-It!," said Robert Josefs, Manager of Marketing and Sales at Alloy Software. "Organizations such as ExponentHR are realizing the need for a comprehensive service desk solution that is both flexible and scalable. Alloy Navigator provides an all-in-one solution with an expansive feature set."

Through this migration program, Alloy Software addresses three key business drivers for those organizations looking to make a switch in their IT service desk platforms. These drivers include: improving service delivery, performance and availability with minimal resources; maximizing the value of IT investments on a limited budget; lowering total cost of ownership (TCO), and achieving return on investment (ROI) in IT assets and employees.

Migration Program Pricing and Availability

Pricing for Alloy Navigator starts at $3,845 for a three-user access license supporting 100 computer nodes (includes maintenance). Companies who qualify for this program can take advantage of a discount incentive. The program begins on October 30, 2007 and ends on March 31, 2008 for customers who wish to transition to Alloy Navigator via the Alloy Software Migration Program. This offer is valid to prospective customers worldwide.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management, and network management software solutions that help organizations of all sizes automate IT operations. The company's flagship solution, Alloy Navigator, is a comprehensive IT service management solution based on industry principles. It includes a centralized service desk environment with integrated asset management, configuration management, and change management tools. Used worldwide, Alloy Navigator helps service and support organizations optimize IT resources, improve productivity and financial processes, ensure software license compliance and reduce costs. For more information contact Alloy Software at (973) 661-9700 or www.alloy-software.com.

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