Allow web tech to office tickets instead of dept

Alloy Network Inventory is a comprehensive, budget-friendly, easy-to-deploy network inventory solution that provides you with accurate and up-to-date information from every computer on your network.

Allow web tech to office tickets instead of dept

Postby gferda on Tue Dec 28, 2004 6:54 pm

We're trying to set it up for the management staff to see tickets submitted by themselves and us for their office. The Administration>Role Properties>Help Desk allows us to 'Grants User Access to tickets within their department'

We'd like an additional option to open it up further to restrict to their Office so they can view tiks for their complete organization.
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Postby moroz on Wed Dec 29, 2004 4:52 pm

This feature is scheduled for version 5.
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