Not all fields showing up on new service template

Open discussion about our Alloy Navigator 5 application

Not all fields showing up on new service template

Postby geopjm on Fri Nov 30, 2012 11:09 am

I created a service new service template but not all the fields I added are showing up when viewed on the web. Is there a way to get fields like Requestor to show up?
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Re: Not all fields showing up on new service template

Postby eliaslynch on Mon Dec 03, 2012 7:11 pm

mmm I'm on v6 now, but I'll try to help.

When you say new service template do you mean incident?
When you say web portal do you mean tech portal or ssp?

Need more details.
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