Is there any way to setup an auto spproval process, where
Change Req comes in via email.
Email creates Change Req
Change Req gets assigned to a tech, gets assigned an approval method, gets assigned approvers and the approval request gets emailed out to the approvers for approval?
All I can figure to do is assign it, set approval method and send the email to the assignee... ther rest is still manual and I would like it automated for a few itmes that come in.
Thanks