by janstonselig on Thu Sep 09, 2010 10:42 am
Yeah, I have this too. It's a combination like VT said.
It also seems to get worse the more records I have showing on each tab. For instance, if I have 3 tabs open and each tab has 20,000 records and then I have auto refresh set it's much slower than if I have 500 records on each tab.
So, if you have multiple tabs open and want to have auto refresh, I would get religious about using advanced filters in your views. NOT quick filters. I didn't realize the distinction until support told me, but quick filters will filter data out after the view is loaded and advanced filters will filter the data prior to the view loading.
Let's say you have 20,000 incidents. If you have a quick filter set to show only Assigned status, loading that view will load all 20,000 incidents and then remove any incidents that aren't in Assigned status. If you have an advanced filter set to do the same thing the view only loads the incidents set to Assigned status. This may be only 200 incidents. That's a big difference in how many records are loaded.
So 3 tabs with quick filters vs 3 tabs with advanced filters makes all the difference.
Hope that makes sense.