Remove Urgency and Impact from Self-Service Web Portal

Open discussion about the Alloy Navigator 5 Web Portals

Postby imobilia on Tue Jun 03, 2008 2:50 am

Hello,

we are trying to customize the web portal (v5.3). It is possible to remove /hide field from the selfservice new incident page?

Urgengy and Impact .

we don't want the end user see those two field.
Thanks for your help!

Ivan
imobilia
Member
 
Posts: 10
Joined: Fri May 16, 2008 2:47 am

Postby pille on Tue Jun 10, 2008 10:40 am

imobilia wrote:we are trying to customize the web portal (v5.3). It is possible to remove /hide field from the selfservice new incident page?


We have specific documentation to show you how to remove those fields. Just contact support about it as we don't make those articles public due to the fact that it's not fully supported.
Contact Technical Services directly:
support@alloy-software.com
http://support.alloy-software.com

Paul Ille
Alloy Software
Maximize your IT Universe
Follow us on Twitter: http://twitter.com/alloysoftware
Image
User avatar
pille
Alloy Software
 
Posts: 473
Joined: Thu Aug 11, 2005 3:11 pm
Location: New Jersey, USA

Postby imobilia on Wed Jun 11, 2008 10:05 am

Thanks,

before ask the Support i woud wait that my customer buy the news licenses. At the moment i only eant know it is possible.

Best regards
imobilia
Member
 
Posts: 10
Joined: Fri May 16, 2008 2:47 am

Postby imobilia on Wed Jun 11, 2008 10:06 am

Thanks,

before ask the Support i woud wait that my customer buy the news licenses. At the moment i only eant know it is possible.

Best regards
imobilia
Member
 
Posts: 10
Joined: Fri May 16, 2008 2:47 am


Return to Alloy Navigator 5 Web Portal Discussion

Who is online

Users browsing this forum: No registered users and 1 guest