Automatiically Add E-mail requester e-mail to notes

Open discussion about our Alloy Navigator 5 application

Automatiically Add E-mail requester e-mail to notes

Postby Biota on Mon Apr 14, 2008 11:24 pm

Hi,

I'd like a way to send an e-mail to a user from Alloy & have it automatically add what I sent to the case without cutting & pasting.

Either Actions > Email > Notify Requester or in the Activity tab New > Category > E-mail to the requester.

Probably the latter makes more sense (still leaving the other option to e-mail alone).

Thanks.
Biota
Junior
 
Posts: 4
Joined: Thu Aug 24, 2006 9:45 pm

Postby Biota on Tue Apr 15, 2008 2:21 am

It seems I had a brain explosion posting in the 4.x forums, but in any case I think the January Business Rules pack will do what I want.
Biota
Junior
 
Posts: 4
Joined: Thu Aug 24, 2006 9:45 pm


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