Tracking Downtime

Open discussion about our Alloy Navigator 5 application

Tracking Downtime

Postby trc_pdx on Tue Aug 28, 2007 7:58 pm

Wondering if anyone is using A/N to track system downtime. Any thoughts on best practices? I'd like to be able to take a server or hardware record and come up with an uptime percentage. Thanks.
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Postby janstonselig on Tue Sep 04, 2007 11:26 am

We did something like this a while back to track downtime that was pretty simple. We created a field called downtime in the computer record and just updated it. Of course the problem is that it doesn't tell you how much it's down per month or week. Maybe it would be better to use ticket activities with a special category called downtime and then write a report that works with the related ci field and time spent. I guess if you had the downtime per interval you could then do a calc on up/down time.
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Re: Tracking Downtime

Postby Abbala215 on Mon Dec 07, 2009 3:41 am

Thanks for great info
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