On-Demand Audit Error

Alloy Network Inventory is a comprehensive, budget-friendly, easy-to-deploy network inventory solution that provides you with accurate and up-to-date information from every computer on your network.
 

On-Demand Audit Error

Postby wjw on Thu Jan 25, 2007 2:58 pm

First, let me say we have 75 machines we're auditing, so I know things work. The problem I'm having is with one machine that was being audited as expected. I replaced the motherboard, and now I'm getting the "Error connecting to remote computer. Access is denied" error.
I've checked the registry for the correct "everyoneincludesanonymous 1", and "restrictanonymous 0".
The hard drive is the same as with the original motherboard; in other words, I didn't reinstall XP. So all the files are untouched.
What gives????
wjw
Junior
 
Posts: 5
Joined: Thu Dec 11, 2003 4:08 pm

Postby pille on Thu Mar 22, 2007 9:53 am

This issue seems to happen for a few reasons and is generally a configuration issue.

It could be an issue with the administrative account used for on-demand auditing and/or insufficient WMI security settings on the client machine.

I would take a look at the documentation (Getting Started Guide for ANI, section 'On-Demand Auditing'). It's in the Windows Start Menu under Alloy Software. If you read that and still don't find your answer, get in touch with us via regular support channels so we can help you troubleshoot.
Contact Technical Services directly:
support@alloy-software.com
http://support.alloy-software.com

Paul Ille
Alloy Software
Maximize your IT Universe
Follow us on Twitter: http://twitter.com/alloysoftware
Image
User avatar
pille
Alloy Software
 
Posts: 473
Joined: Thu Aug 11, 2005 3:11 pm
Location: New Jersey, USA


Return to Alloy Network Inventory 4

Who is online

Users browsing this forum: No registered users and 1 guest

cron