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IMAP 4 Incoming mail options

PostPosted: Fri Jul 06, 2012 8:48 am
by sonoco1435
Hello

In version 5 there was an option in the Mail Connector for IMAP 4 to either leave or delete a processed message from the inbox.

We used this to keep the messages in the mailbox so that we could open links to our Lotus Notes Databases that are included is in some incoming mails to the helpdesk. Thy don't show up in the ticket as the ticket text is pure text and not HTML.

Where can I change this setting?

Re: IMAP 4 Incoming mail options

PostPosted: Tue Jul 10, 2012 3:17 pm
by christeffens
I just looked and I can't find them either. I did a very quick look in help file and didn't see anything.