Custom Ticket Number Prefix

Open discussion about the Alloy Navigator Express 6 application

Custom Ticket Number Prefix

Postby whonesty15 on Fri May 13, 2016 1:50 pm

Searched but could not locate the answer.

I am looking for a way to customize the prefix of a ticket number. I've done it in AN4, but that....was a long time ago, and I can't find it in ANX7.

Any help would be appreciated.

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Re: Custom Ticket Number Prefix

Postby eliaslynch on Tue Jun 14, 2016 10:22 am

Check Admin Settings > Customization > General > Object Identifiers. You can adjust them there.
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