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Converting Hardware to Computers

PostPosted: Thu Jan 20, 2011 12:23 pm
by feldan
We would like to reclassify some of our Hardware to Computers. Is there a way to convert, or must we retire the Hardware and create the Computers?

Re: Converting Hardware to Computers

PostPosted: Tue Jan 25, 2011 2:56 pm
by janstonselig
No way to physically convert the record that I know of, but I think you can use workflow to create a computer record, copy the hardware values to it and then retire the hardware.

Not sure if you've done anything like that so ask if you need help. I did this with tickets. It's probably the same.