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Modify user account type

PostPosted: Fri Apr 05, 2013 1:00 am
by jekng
Hi. How do I go about modifying a user login's account type from SSP Customer to Technician? I've changed the person's Technician value to true in Alloy Navigator but in Alloy Navigator Administrative Settings the user is still set as SSP Customer. Thanks.

Re: Modify user account type

PostPosted: Mon Apr 15, 2013 10:47 am
by eliaslynch
You have to delete the account and create it as the other. The Technician field in the person record only controls how the person is shown in the system, not whether they can login. They still need the proper account for that.