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Custom field for 'drive time'

PostPosted: Mon Feb 25, 2013 5:35 pm
by mattO
Hello!

We're a rural school district, so our technicians spend a lot of time on the road driving from ticket to ticket.

We're playing around with a demo of Alloy Navigator, and I was wondering if anyone has made a custom field in Alloy to track "drive time", or the hours our techs spend on the road.

I did a couple searches on the forum for fields like drive time, custom drive, hours driving, travel time, but didn't find anything.

Re: Custom field for 'drive time'

PostPosted: Wed Feb 27, 2013 11:50 am
by eliaslynch
I never did this since we don't have this situation at our company, but I know from my experience it's really easy to do.

Basically just create a user defined field called 'Drive Time' and add it to one of the default task actions like 'Add Comment' or 'Log Work' - or create your own custom task action. This way techs can add a note about where they drove if needed along with the time it took.

From there you can adjust it so it adds to itself and accumulates over the course of the ticket. You can even add it to the time spent field if you want while still storing it separately.

This is general so just reply if you need help setting this up.

Re: Custom field for 'drive time'

PostPosted: Fri Mar 22, 2013 1:34 pm
by mattO
It was just that easy, thanks!