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Add ability to IM (Using MS Lync) requester from Alloy

PostPosted: Mon Jul 02, 2012 10:32 am
by HeavyPenny
I am quite new to Alloy and was wondering if their was a way to launch an IM (Using Micrsoft Lync) session with a tickets requester from the Actions> External Tools menu within a ticket. Anyone got any ideas?

Any help would be greatly appreciated!

Re: Add ability to IM (Using MS Lync) requester from Alloy

PostPosted: Tue Jul 10, 2012 2:45 pm
by eliaslynch
Not sure how helpful this is - http://technet.microsoft.com/en-us/libr ... 98376.aspx - but it gives some command line options for MS Lync 2010