Page 1 of 1

Email notification dynamic content

PostPosted: Wed Mar 16, 2011 9:50 am
by sirirako
Is there a way to create an eamil notification that has a content depending on the status of the incident?

Re: Email notification dynamic content

PostPosted: Tue Mar 22, 2011 1:16 pm
by tccwrd
Yes. Just use a Trigger and use conditions to match what you want. Status equals blah and Description contains blah. Then add an email notification.