How to set SLAs

Open discussion about our Alloy Navigator 6 application

How to set SLAs

Postby marilyn on Fri Feb 11, 2011 3:56 pm

We use Alloy Navigator to track Incidents, but our SLAs are different than the "canned" SLAs.

How do I change the SLA settings to be in line with ours?
marilyn
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Re: How to set SLAs

Postby tccwrd on Fri Mar 04, 2011 2:33 pm

That's a pretty broad topic. Do you have specific questions? I can try to help.
Gary
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