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Workflow - Text for emails

PostPosted: Tue Nov 16, 2010 10:28 am
by marilyn
I see where codes are set up for email notifications, but how do you add or change the actual text of those emails?

Re: Workflow - Text for emails

PostPosted: Wed Nov 17, 2010 12:33 pm
by trc_pdx
Taking Incidents as an example, it looks like you can go to Incidents->Workflow->E-Mail Notifications. Double-click on the Notification, e.g. "Notify Assignee". On the General tab in the Notification section you'll see a template.

Re: Workflow - Text for emails

PostPosted: Mon Nov 22, 2010 9:38 am
by marilyn
trc_pdx wrote:Taking Incidents as an example, it looks like you can go to Incidents->Workflow->E-Mail Notifications. Double-click on the Notification, e.g. "Notify Assignee". On the General tab in the Notification section you'll see a template.

Thank you for the nudge in the right direction. I actually had to modify the text in the macros (not the code, but the free-form text). It looks pretty good.