Public Knowledge Base Articles

Open discussion about our Alloy Navigator 6 application

Public Knowledge Base Articles

Postby tdibuono@srcinc.com on Wed Jan 20, 2010 10:29 am

Upon testing the self service web portal we have discovered a possible bug. we have many KB Articles with the public check box cleared but they are still showing within the self service portal for not technician users to browse. If we mark the category as internal, then the whole group disappears, but that does not solve the issue if we have specific articles for a category that we do not want public.
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Re: Public Knowledge Base Articles

Postby pille on Wed Jan 20, 2010 4:41 pm

Thanks for reporting this. It turns out this is a bug.
Contact Technical Services directly:
support@alloy-software.com
http://support.alloy-software.com

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Re: Public Knowledge Base Articles

Postby eliaslynch on Fri Jan 22, 2010 9:11 pm

it's a.....:)
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