Technician Views

Open discussion about our Alloy Navigator 6 application

Technician Views

Postby on Tue Jan 19, 2010 12:37 pm

I noticed that in the eval database there was a large list of views for each table, but when logging into my test database, i have no views other then a really pretty poor default which only shows 3 columns (Ticket, Summary, Class).

is there a way to have the technicians get all these new views?

also wanted to mention that we upgraded from version 5.3
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Re: Technician Views

Postby eliaslynch on Tue Jan 19, 2010 6:08 pm

I did the same thing. Upgrading your database means you have to import everything you want from somewhere else. The ugprade doesn't bring that over.

go into general section of admin settings, hightlight shared views, right click and choose export. Then go into the other database and go to file and use import options in admin settings.

I had some issues with duplication at times. not sure if Alloy has an answer for that.
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