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Upload error.

PostPosted: Thu Dec 07, 2006 6:15 am
by Ziggy
Hi,

For some newly scanned computers I get this error:
Access violation at address 004340CF in module 'DataCollector.exe'. Read of address 73006514

I already deleted the ini file and rescanned the computer but still get this error.
What does this error mean?

Thanks, Ziggy

PostPosted: Fri Dec 08, 2006 2:56 pm
by pille
This error is similar to an illegal operating in that it can be caused by many things.

Typically it seems removing all the log files from workingfolderslog and restarting the inventory server will resolve the issue, but we've found that also deleting just the log file related in the error message fixes it and sometimes restarting the inventory server.

If those things don't work for you, contact support directly and we'll work with you to resolve it.