software disappearing in software list mode? a bug?

Alloy Network Inventory is a comprehensive, budget-friendly, easy-to-deploy network inventory solution that provides you with accurate and up-to-date information from every computer on your network.
 

software disappearing in software list mode? a bug?

Postby rholmes_uk on Tue Jun 18, 2002 6:41 am

Hi,

We purchased a license for NIN back when it was in v2.0, we are now using v2.60 and are happy with the data it is giving us.

There is just one problem though, when using the NIN browser to view all the audit data, when under the Software List tab we are sorting by specific software titles, ie selecting Microsoft Office 2000, or Microsoft Office 97, etc.. and are finding that sometimes once a software title has been selected, then another software title is selected the first/previous software title disappears from the Software list.

Example:
we select to view all PC\'s with office 2000, then switch to view Office 97 users, and upon looking in the dropdown box of software, we might see that Office 2000 has actually disappeared from the list altogether?

this happens randomly it seems and we are using the latest browser and the audit\'s were done with ina32.exe from v2.60 so i dont see what could be causing this? a bug possibly?


Thanks in advance,
Richard.
rholmes_uk
Junior
 
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Postby Support Team on Thu Jun 27, 2002 2:12 am

Hello Richard,

We understand you are talking about the items in the filter list - correct?

Could you contact our support team at support@alloy-software.com and provide samle .adt files that exhibit this problem.
Support Team
 


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