NIN not picking up the user who is logged in on some PC's

Alloy Network Inventory is a comprehensive, budget-friendly, easy-to-deploy network inventory solution that provides you with accurate and up-to-date information from every computer on your network.
 

NIN not picking up the user who is logged in on some PC's

Postby isamoylov on Fri Apr 12, 2002 9:17 am

First off, we just purchased the software license for i think 300 nodes, congratulations on making a fine product!

NIN doesn\'t seem to pick up the user who is logged in on some of our PC\'s. These pc\'s seem to mostly be Win95 pc\'s, but there are some 98/98 SE. This problem seems to be strictly with 9x boxes.

what could be the problem??
isamoylov
Alloy Software
 
Posts: 100
Joined: Mon Feb 03, 2003 10:06 am

Postby Support Team on Mon Apr 15, 2002 5:57 pm

Please run ina32.exe manually with the following command-line options:

> ina32.exe /debug /forceinventory

then e-mail our support team (support@a-navigator.com) with the .adt and .log files it produces.

Thank you.
Support Team
 

Postby vernonhelp on Wed Apr 24, 2002 4:51 pm

After user (niggly) sent in the .adt and .log was the support team able to come up with a solution?
vernonhelp
Member
 
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Joined: Mon Apr 22, 2002 3:58 pm

Postby Support Team on Mon Apr 29, 2002 12:13 am

Unfortunately, this is still an open item.
If you are having the same issue, please submit your .adt and .log file to support@a-navigator.com for analysis. Thank you.
Support Team
 

Postby LGALLION on Wed May 08, 2002 12:22 pm

This problem seems to be a timing issue at login. We changed our login script to execute a freeware program called delayexec.exe from http://www.rjlsoftware.com/. This program waits the specified number of seconds before executing the program passed to it on the command line. This fixed our missing user name problem.

Our Kixtart login script syntax is something like this:

RUN \"s:pcauditdelayexec.exe s:pcauditina32.exe 60\"

the \'60\' means wait for 60 seconds before running s:pcauditina32.exe. \'S\' is a drive that everyone has read/write access to on our network.

Alloy Software: As a feature/enhancement can ina.ini contain a delay parameter so that ina32 doesn\'t start collecting its information until after the specified number of seconds? Alternately could you whip up a delay program like delayexec so this process could be officially supported?
LGALLION
Newbie
 
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Joined: Thu May 02, 2002 12:36 pm

Postby Support Team on Wed May 08, 2002 12:28 pm

Thank you very much, we have never thought the timing could be the issue.
Let us check this out and if it solves the problem we will definitely provide a fix that would be a part of ina32.exe.

Thanks again.
Support Team
 


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