Computer OS upgrade

Open discussion about the Asset Navigator Inventory

Computer OS upgrade

Postby qgahagan@tmls.textron.com on Mon Jun 14, 2004 11:26 am

Good day. Our organization is upgrading all computers from Windows 2000 to Windows XP. We are running into a problem with AN in how it displays the operating system. After a computer is upgraded and audited, the OS Name field still reports Windows 2000 as the OS. However, if I look at the "Audit Info", it correctly displays Windows XP. Any suggestions?
qgahagan@tmls.textron.com
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Postby mhull on Mon Jun 14, 2004 11:52 am

Please send the .adt file for the problem machine, and a description of all parameters for your OS Name field mapping, to support@alloy-software.com along with a reference to forum ID 2602.

You'll find the field mappings details at Tools->Administrative->Administrative Settings->Common Loading->Field Mappings.
mhull
 


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