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New Computers are not audited correctly

PostPosted: Mon Nov 02, 2009 12:38 pm
by hbbrown
Everything has been going well except recently. After we replaced several computers whose warranty had expired the same brand machines kept failing to create new entries in the Alloy Database. After further investigation I found the application seems to think that they are the same machine.

Re: New Computers are not audited correctly

PostPosted: Wed Nov 04, 2009 2:16 pm
by moroz
This behavior is typical for re-imaging machines using an image (computer) that has been already audited with Alloy tools. This causes duplicates of the ina32.ini that is expected to be unique. You can find more details and recommended steps in the KB article below: http://support.alloy-software.com/?mode ... d=KB001286 .