Self Service

Open discussion about the Alloy Navigator 5 Web Portals

Self Service

Postby boywonder1 on Thu Jun 05, 2008 11:50 am

The Self Service webpage allows users to submit and track Incidents.

How can we enable the system to allow users to create/track Change Requests, Work Orders etc...?

Thanks
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Postby pille on Tue Jun 17, 2008 4:59 pm

It wasn't designed to handle ticket types other than incidents as those ticket types are for internal IT purposes and not for customers.

Can you modify it? Sure, it's asp and html.
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