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Not all fields showing up on new service template

PostPosted: Fri Nov 30, 2012 11:09 am
by geopjm
I created a service new service template but not all the fields I added are showing up when viewed on the web. Is there a way to get fields like Requestor to show up?

Re: Not all fields showing up on new service template

PostPosted: Mon Dec 03, 2012 7:11 pm
by eliaslynch
mmm I'm on v6 now, but I'll try to help.

When you say new service template do you mean incident?
When you say web portal do you mean tech portal or ssp?

Need more details.