Hello,
I would like to create a custom template utilizing it's own user defined Custom Data and have the custom data only be shown on this template.
Example:
Template: Provision Server, I would autmatically populate the fields such as assignee, dept, category, etc.
User Data: Ram (1,2,4,8,....) GB, Processors (1,2,4, etc), applications, storage, etc.
I would like this User Data attached to the template only and not all templates.
I know how to create a template and create custom data, but not how to combine the two.
How can I go about this?
Also is it possible to create a drop down for custom data (Ram for example) where one choice only can be decided or do I have to create the process to check the fields as the ticket is saved then toss an error at the creator and force them to fix it?
Thanks