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Error when updating tickets

PostPosted: Fri Aug 07, 2009 3:01 pm
by tallyho
After moving the database to a new server I've been getting the error 'Cursor Operation Conflict' from Navigator. This occurs when I try to assign or resolve a job.

If I click ok and try saving again all goes well... but I have to keep repeating this step which is maddening!

Re: Error when updating tickets

PostPosted: Mon Aug 10, 2009 2:08 pm
by janstonselig
Not sure if this is related, but see http://support.alloy-software.com/?mode ... d=KB000673

That kb article says it's related to SQL 2000 and it points to an ms kb article.

Re: Error when updating tickets

PostPosted: Wed Aug 19, 2009 5:39 pm
by tallyho
That's the stuff. The kb article was exactly what I needed to fix the error.

Cheers!