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Inventory Audit Not Updating PC Hardware Changes

PostPosted: Thu Sep 04, 2008 2:47 pm
by ukdkbr
First off I'd like to say I'm relatively new to administering this software so please bare with me...

The Network Inventory module is updating PC software installations for all PCs in the company, no problem there. We recently upgraded all our older PC memory, now half of these PCs reflect this change in Alloy but half of them don't seem to update. The ones that have not shown the updated hardware changes still show that they were audited very recently (after the memory upgrade), any idea why these PCs are not updating?

Thanks,
-Joe

PostPosted: Thu Sep 11, 2008 5:36 pm
by pille
Hey Joe,

Hmm, I would initially suggest to check out the Admin Settings > Network Inventory > Conflicts to see if some machines are conflicting and waiting for your action to import...I know you said they were updated recently, but ...just in case.

If that's not the issue, I'd drop us a line at support to dig deeper.