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Customizing Columns

PostPosted: Wed Mar 19, 2008 6:33 pm
by rexnmiller
How can user defined columns be selected for display in the All Tickets view. When I choose Customize View and look at the list of available fields I don't see the user defined fields listed.

I find this odd because user defined fields are fully selectable from the Customize View in the Computers module.

Re: Customizing Columns

PostPosted: Fri Mar 21, 2008 11:32 am
by pille
rexnmiller wrote:How can user defined columns be selected for display in the All Tickets view. When I choose Customize View and look at the list of available fields I don't see the user defined fields listed.

I find this odd because user defined fields are fully selectable from the Customize View in the Computers module.


In views shared across multiple objects you won't see UDFs. For example: All Tickets, My Tickets. If you go to Incidents then you will. Shared views will show common fields.

Re: Customizing Columns

PostPosted: Thu Apr 01, 2010 8:47 am
by imobilia
Hello,

Do you konw if there will be possible to show the "user defined fields" in a next version fo Alloy navigator?
Or anither solution to do this?

Thanks in Advance!
Ivan Mobilia

Re: Customizing Columns

PostPosted: Thu Apr 01, 2010 10:50 am
by pille
imobilia wrote:Do you konw if there will be possible to show the "user defined fields" in a next version fo Alloy navigator?


The design remains the same for this. All Tickets will only show fields common to all ticket classes.