Technician quit

Open discussion about our Alloy Navigator 5 application

Technician quit

Postby cruppert on Tue Feb 26, 2008 11:43 am

Is there a proper proceedure for removing a technician from the system when the leave the company? I have looked around in the help, but do not see a way to retire or remove the person. Thanks.
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Postby pille on Tue Feb 26, 2008 6:44 pm

Hey cruppert :)

Probably the best method is to remove their account from admin settings and then go into persons, find their person record and uncheck employee, technician and active.

This way the data remains intact, but the person record still exists and previous objects remain intact with data, etc. Also, no one can select a person in any field of the application if they are set inactive.
Contact Technical Services directly:
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http://support.alloy-software.com

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pille
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Remove

Postby cruppert on Thu Feb 28, 2008 10:44 am

Paul,
When you say remove, are you meaning delete? Thanks,

Cameron
cruppert
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Re: Remove

Postby pille on Fri Feb 29, 2008 5:26 pm

cruppert wrote:When you say remove, are you meaning delete? Thanks,


Yes, you'll want to delete the account.

There is an option to deactive an account, but unfortunately as of version 5.3 it doesn't allow you to reclaim the account when it comes to your Technician licenses. I believe that will change in a future version, but for now...delete away :)
Contact Technical Services directly:
support@alloy-software.com
http://support.alloy-software.com

Paul Ille
Alloy Software
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pille
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