Some collected data not correct

Open discussion about our Alloy Navigator 5 application

Postby bambus on Thu Jun 07, 2007 12:30 am

Tell me, please, why some collected data not correct? and in the hostory changes report I can see that:

date 11.11.11

hp laser jet m1005 name removed hp lj m1005
hp laser jet m1005 manufacturer removed Hewlett Packard

date 12.11.11

hp laser jet m1005 name added hp lj m1005
hp laser jet m1005 manufacturer added Hewlett Packard

What reason of these events?
How it can be eliminated?
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Postby bambus on Thu Jun 07, 2007 9:01 pm

may be it happens because reports was collected under other account, while the active user are another?
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Postby pille on Mon Jun 11, 2007 12:47 pm

I guessing you're contesting that the printer was not removed or added on those dates? Do you see this result with other computers too or just this one?

From here, based on this information, I can't say that data is incorrect.

If it is incorrect and you're 100% sure of it then I would contact support directly with the output of the report, snapshots of the computer, etc.
Contact Technical Services directly:
support@alloy-software.com
http://support.alloy-software.com

Paul Ille
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