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Force shared views, disable local views?

PostPosted: Sun May 13, 2007 8:23 am
by quinnmacdonald
I would like to be able to assign views to my techs just as we assign rights. Some of my techs create their own custom local views and don't use the shared custom views, which risks missing SLAs. I would like the option to configure what the tech can do on their local install. I'd preferably list to be able to remotely or through a config file disable local views and set their AN start pages.

Re: Force shared views, disable local views?

PostPosted: Mon May 14, 2007 2:42 pm
by pille
quinnmacdonald wrote:I would like to be able to assign views to my techs just as we assign rights. Some of my techs create their own custom local views and don't use the shared custom views, which risks missing SLAs. I would like the option to configure what the tech can do on their local install. I'd preferably list to be able to remotely or through a config file disable local views and set their AN start pages.


Good point. I've entered this as a feature request in our system. Seems the easiest way to handle this might be through the Roles feature as a right.