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ITIL Information

PostPosted: Mon May 07, 2007 12:01 pm
by pille
What is ITIL?
ITIL is best practice in IT Service Management, developed by OGC and supported by publications, qualifications and an international user group. ITIL is intended to assist organisations to develop a framework for IT Service Management. Worldwide, ITIL is the most widely used best practice for IT Service Management.

ITIL (Wikipedia) -