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Business rules

PostPosted: Fri Feb 23, 2007 9:13 pm
by Kgarello
Alloy Navigator 5.2

Is it possible to create new work orders automatically (base on a field) through business rules?

Thanks,

Ken

PostPosted: Tue Feb 27, 2007 12:48 pm
by pille
Not via Business Rules. You can only automatically create tickets using the Recurrent Tickets feature which will create tickets on a schedule using whatever values you'd like.

PostPosted: Tue Feb 27, 2007 3:57 pm
by Kgarello
I'm trying to automatically spawn work orders for a particular incident category.
These work order would alway be created whenever an incident is reported.