TAPI / Caller ID

Open discussion about our Alloy Navigator 5 application

TAPI / Caller ID

Postby TroyMcIsaac on Mon Jan 15, 2007 6:00 pm

Is the Alloy Navigator TapiTsapi compliant and if so, what 'hooks' are available to pull / push from?

I am trying to 'pop' the customer file based on the caller ID passed through the Toshiba CIX670 telephone system.

I am also hoping to cross reference the name back into a real time call reporting package to have the name display in the toshiba program opposed to just the telephone number. Thoughts?
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Re: TAPI / Caller ID

Postby pille on Tue Mar 06, 2007 5:33 pm

TroyMcIsaac wrote:Is the Alloy Navigator TapiTsapi compliant and if so, what 'hooks' are available to pull / push from?


At the moment A5 is not TapiTsapi compliant, but there is a feature request in our system for it. I can't when or if the ability will be available in the future.
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