ticket not submitted

Open discussion about the Asset Navigator Web HelpDesk

ticket not submitted

Postby kencoc on Wed Oct 25, 2006 3:23 pm

I am trying to get the web help desk running. It is version 4.5.3, I have been able to setup users and can view old tickets, change user password, register new users, but when I try to create a new ticket it comes back with this error.
Ticket has not been submitted - You cannot add or change a record because a related record is required in table 'HD_Ticket_Status'
kencoc
Junior
 
Posts: 4
Joined: Mon Jun 17, 2002 9:00 am

Postby moroz on Mon Dec 11, 2006 11:17 am

Please contact support for direct assistance.
moroz
Alloy Software
 
Posts: 749
Joined: Wed Aug 28, 2002 9:31 am


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