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User Management of Password

PostPosted: Tue Oct 03, 2006 10:28 am
by tjennings
I noticed within the Alloy Help Desk there is a tab that allows user to change their password. Is this a feature that we can enable in our Help Desk? I have so many users that cannot remember their password, they have the system reset it and it send a generated password. Which is never very easy to remember, so I was hoping they could set it once they logged in again similar to the functionality you provide within the Help Desk.

Does Anyone at Alloy Know?

PostPosted: Thu Oct 19, 2006 11:05 am
by tjennings
This feature is part of your Support site so it is obviously possible...can customers utilize this feature?