Installing

Open discussion about the Asset Navigator Web HelpDesk

Installing

Postby NDCASSET on Wed Jul 07, 2004 4:40 pm

I have SQL and IIS on the same server. I added IWAM and IUSR to the database (db owner). From the server itself, I get ERROR: The server is not operational.

Please give me thoughts it has been 3 days of me trying to get this going..
NDCASSET
Junior
 
Posts: 9
Joined: Tue Jul 06, 2004 11:20 am

Postby mhull on Wed Jul 07, 2004 4:59 pm

This issue is known to occur on some Windows 2003 domains. We have a workaround for it. Anyone having this issue should email support@alloy-software.com and request ComCfg.exe to receive the solution.

This issue will also occur on Windows NT4 domains. There is no fix for this, as the web interface is not NT4 compatible.
mhull
 

IMPERSONATION - BASIC

Postby NDCASSET on Wed Jul 07, 2004 5:50 pm

I found out another way to fix the issue. Create a db user in SQL for the Alloy database. Then in your GLOBAL.ASA file - setup Impersonation - Basic . Add the DB user you just created. That fixed my issue here, along woth the COMCFG.exe file.
NDCASSET
Junior
 
Posts: 9
Joined: Tue Jul 06, 2004 11:20 am


Return to Asset Navigator 4 Web HelpDesk Discussion

Who is online

Users browsing this forum: No registered users and 1 guest

cron