Add Activity Button in User Web Help Desk

Open discussion about the Asset Navigator Web HelpDesk

Add Activity Button in User Web Help Desk

Postby nmccleskey on Thu Apr 29, 2004 2:58 pm

We are using Asset Navigator Enterpise V4.3.2

When a user select the Add Activity and then Submit they get the following error.

Activity has not been submitted - INSERT statement conflicted with COLUMN FOREIGN KEY constraint 'FK_HD_Ticket_Activity_HD_Ticket_Activity_CategoryHD_Ticket_Activity'. The conflict occurred in database 'WEBERGV4', table 'HD_Ticket_Activity_Category', column 'Activity_Category'
nmccleskey
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Postby mhull on Thu Apr 29, 2004 3:09 pm

Follow the procedure found here to resolve this issue:

http://www.alloy-software.com/faq/?num= ... 12&q_id=92
mhull
 

Thanks

Postby nmccleskey on Thu Apr 29, 2004 4:06 pm

Worked great.
Thank you for you help.
nmccleskey
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Posts: 13
Joined: Wed Jul 24, 2002 6:46 pm


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