Web Helpdesk Activity

Open discussion about the Asset Navigator Web HelpDesk

Web Helpdesk Activity

Postby kjohansen on Mon Mar 29, 2004 9:57 am

Code: Select all
Aktivitet er ikke blevet gemt - INSERT statement conflicted with COLUMN FOREIGN KEY constraint 'FK_HD_Ticket_Activity_HD_Ticket_Activity_CategoryHD_Ticket_Activity'. The conflict occurred in database 'Asset40', table 'HD_Ticket_Activity_Category', column 'Activity_Category'


I get this error while trying to create an activity in the webhelpdesk ???
kjohansen
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Postby moroz on Mon Mar 29, 2004 10:25 am

Could you please give us the version and edition of the software you have, snapshot or text of the error message and steps you performed prior to that error message.
moroz
Alloy Software
 
Posts: 749
Joined: Wed Aug 28, 2002 9:31 am

The version...

Postby kjohansen on Mon Mar 29, 2004 1:06 pm

The version i use is 4.3 Enterprise on a SQL 2000, if have updated both the tech client and the web helpdesk.

Image

It's when i try to add an activity to a ticket.

Thanks

Kenneth
kjohansen
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Joined: Mon Mar 17, 2003 4:17 am

Postby mhull on Mon Mar 29, 2004 3:34 pm

Please contact support@alloy-software.com with a reference to forum ID 2348 for further assistance with this issue.
mhull
 


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